If (or when) ChatGPT does not work, then this happens, as a rule, either due to problems on the server side (crash or overload), or the connection has failed, or something is wrong with the browser.
Therefore, the first step is absolutely not superfluous to check the status of the ChatGPT server .
Here is [LINK] – if on the check page we see a lot of red or orange instead of green, then we just wait for an hour or two until the situation gets better (or gets fixed).
In addition, more or less accurate information about the current status of OpenAI servers can still be obtained from Downdetector – [LINK] – and other resources, for example, Reddite.
And only when the collected data suggests that the ChatGPT server is functioning normally, it makes sense to continue the research further. Roughly in the following order:
IF CHATGPT DOES NOT WORK – A COUPLE MORE POINTS
Recall, just in case, that the Chat GPT service is not officially available in many countries (marked in red on the map), that is, it just doesn’t work (and shouldn’t) without a VPN or proxy.
Also, when the chat says something like ” We’re experiencing exceptionally high demand. Please hang tight as we work on scaling our systems “, thus signaling that the servers are overloaded, then in this case you just have to wait until the support figure out how to cope with the influx of users and eliminate the overload problem.
Well, if you don’t really want to wait, then as an alternative, you can try re-entering Chat GPT through another browser. Opera, Chrome, Firefox, Edge are just right.
IF CHATGPT DOES NOT WORK, WE CLEAN COOKIES IN THE BROWSER
This is for the case when everything is definitely OK with the service, but the chat still does not want to work. The procedure for deleting cookies in all browsers is similar.
In Google Chrome, for example, for this:
- open ” Settings ” browser (3 dots in the upper right corner of the screen);
- go to the ” Privacy and security ” section and click ” Cookies and other site data “;
- on the next page, find and click ” View all permissions and site data “;
- through the search we find openai.com , click ” Delete ” (the icon in the form of a basket on the right side of the screen) and then again ” Delete “.
IF CHATGPT DOES NOT WORK, DISABLE ALL EXTENSIONS
And this is in case when one of the programs installed in the browser interferes with the normal functioning of Chat GPT (or maybe even several). All in all,..
- open the browser menu (3 dots in the upper right corner of the screen), click ” More tools “And then -” Extensions “;
- turn off everything on the extensions page;
- we restart the browser and try to start Chat GPT – if it works, then by typing (including extensions one by one) we find and delete the one that did not allow the chat to work (button ” Delete “).
If ChatGPT does not work anyway, then we check the status of the server again (just in case), and if everything is fine with the server, then you can still write a “ ticket ” to the support service, maybe they will advise you (but we take into account that the support answers very fast)…
